Privacy by designClear guidance. Primary HHS sources. Privacy first.Our editorial approach
THE HEALTHCARE COMMUNICATION GUIDE

HIPAA compliant
email.
Made clearer.

Understand HIPAA compliant email, encryption, and BAA requirements. Build a safer healthcare workflow—and explore private communication with AliasCloak and Murmivo.

People. Policies. Technology. The whole workflow.
PRIVACY, BY DESIGNHIPAA Email Security shield and envelope
Secure email
Private files
Encrypted voice
PEOPLE + POLICY + TECHNOLOGY
Built for informed decisions Primary HHS sources Clear vendor questions Privacy-first experienceMeet the guide
The answer, in plain English

What is HIPAA
compliant email?

HIPAA compliant email is a complete communication workflow for handling electronic protected health information (ePHI), supported by appropriate safeguards and vendor agreements.

Start with a documented risk analysis. Evaluate access, authentication, transmission security, workforce practices, and business associate relationships. Encryption helps protect information; it does not replace the rest of the workflow.

Read the HHS Security Rule summary
02 / The bigger picture

A secure tool is
just the beginning.

A defensible workflow connects your technology to the people and policies around it. Use these four areas to organize your review.

Read the full requirements
An educational planning aid. Checking an item records your review; it does not certify compliance. Progress stays in this browser.
YOUR WORKFLOW REVIEW

Small steps. Stronger foundations.

0 of 4 areas reviewed
Need help with vendor review? Explore BAAs
03 / Privacy in practice

Different conversations.
The same care for privacy.

Meet two independent tools for private communication. Explore their capabilities, then evaluate them against your organization’s requirements.

MAIL / CHAT / FILES
AliasCloakYour identity. Your control.

AliasCloak

Private by choice

A quieter corner of the internet. Private mailboxes, real-time chat, and encrypted files with identities you control.

End-to-end encryptedFiles up to 4 GBGenerated identities
VOICE / EPHEMERAL CHAT
MurmivoA little less noise. A lot more privacy.

Murmivo

Room to talk freely

Bring the conversation closer. Browser-based private voice rooms and ephemeral side chat, without a phone number for guest calls.

E2EE voiceBrowser-basedTemporary rooms

Privacy features aren’t a HIPAA certification. These are product references. Confirm BAA status, safeguards, and your actual workflow before using any service for ePHI.

Understand BAAs
Made relevant to you

Your practice.
Your starting point.

Put the guidance in the context of your day-to-day work.

Questions worth asking

HIPAA email.
Straight answers.

Start here, then explore the full guide for the details behind each decision.

Can healthcare providers email patients?

Yes. HHS permits email communication with reasonable safeguards, such as verifying the recipient’s address. Your organization should also evaluate its Security Rule responsibilities for ePHI and its communication policies. Read HHS guidance on patient email.

Does encrypted email automatically satisfy HIPAA?

No. Encryption protects content, but the overall workflow also needs appropriate access controls, risk analysis, policies, and vendor review. Explore email security safeguards.

When should an email provider sign a BAA?

Assess whether the provider handles ePHI on your organization’s behalf as a business associate. HHS explains that even a cloud provider storing encrypted ePHI without the key can be a business associate. Read the BAA requirements guide.

How do AliasCloak and Murmivo fit into this guide?

AliasCloak provides private mailboxes, encrypted chat, and file transfer. Murmivo focuses on browser-based encrypted voice rooms and ephemeral chat. These product references do not establish HIPAA suitability; verify the vendor terms, BAA status, and workflow before ePHI use.

Where should a small practice start?

Map what information you send, who can access it, and which vendors handle it. Then document safeguards, vendor agreements, retention, training, and incident response. Start the small-practice guide.

A better workflow starts here

Make your next step
an informed one.

Start with the requirements. Build around your people.
Choose tools with confidence.

Explore the HIPAA email guide
Independent guidance. Thoughtful decisions.